Introducing Triage AI — by FaberMinds

AI WhatsApp Assistants
for clinics.

Manage multiple clinic WhatsApp numbers, automate patient replies, share package information, respect clinic hours, and give staff full visibility from one secure dashboard.

9:41••••5G100%

Bright Smile Dental

online · AI assistant

Today

Hi! Do you have any appointments available this week?

10:24

Hello! 👋 Yes — we still have a few openings. What are you looking to book?

10:24✓✓

A cleaning please. Thursday if possible.

10:25

Great! On Thursday I can offer: • 10:30 with Dr. Ruiz • 2:15 with Dr. Patel • 4:45 with Dr. Ruiz Which works best?

10:25✓✓

10:30 works perfectly 🙌

10:26

Booked ✅ Thursday at 10:30 with Dr. Ruiz. You'll get a reminder the day before.

10:26✓✓
😊Message📎
🎤
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Glow Aesthetics

online · AI assistant

Today

Hi, what facial packages do you offer?

11:02

Hi there! 💆 We offer Hydrate, Glow, and Anti-Age packages. Which skin concern are you targeting?

11:02✓✓

Dull skin. What's in the Glow package?

11:03

The Glow package includes deep cleansing, vitamin C serum, LED therapy, and hydration mask — AED 899 for 75 mins.

11:03✓✓

Sounds good. Can I book for Sunday?

11:04

Absolutely! Sunday slots: 11:00, 1:30, or 4:00. Which works for you?

11:04✓✓
😊Message📎
🎤
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City Medical Center

online · AI assistant

Today

Can I request a prescription refill through WhatsApp?

09:15

Yes, I can start your refill request. Please share the doctor's name, medication, and dosage.

09:15✓✓

Dr. Khan, Metformin 500mg

09:16

Thanks! I've logged your request for Metformin 500mg under Dr. Khan. Our team will confirm within 2 hours.

09:16✓✓

Will I get a pickup notification?

09:17

Yes — we'll WhatsApp you once it's ready for pickup at reception. ✅

09:17✓✓
😊Message📎
🎤
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Kids Care Clinic

online · AI assistant

Today

Are you open on Saturday?

14:50

Yes! We're open Saturday 9am–2pm for pediatric consultations and vaccinations.

14:50✓✓

Do I need an appointment for a vaccination?

14:51

Walk-ins are welcome, but booking helps us reserve the right vaccine stock. Want me to schedule?

14:51✓✓

Yes please, Saturday 10am

14:52

Done ✅ Saturday 10am vaccination visit. We'll send a pre-visit checklist shortly.

14:52✓✓
😊Message📎
🎤
Medical & dental practices
Aesthetics & wellness centers
Multi-location operators
Front-desk & support teams

Product

A command center for clinic WhatsApp.

Triage AI turns every clinic WhatsApp number into a managed AI assistant — while your team keeps full visibility and control.

Multi-number WhatsApp automation

Each clinic WhatsApp number runs as its own independent AI agent with isolated sessions, prompts, and history.

Clinic-trained AI replies

Per-agent system prompts, package and pricing knowledge, and LLM model selection tuned to each service line.

Dashboard control for staff

One web app to view every agent, connect WhatsApp via QR, configure behavior, and browse conversations.

Human takeover & per-chat controls

When staff reply from WhatsApp, the AI steps aside automatically. Toggle AI on or off per patient chat.

Conversation history & monitoring

Inbox view per agent with phone, last activity, and message counts. Open any thread to see the full log.

Secure roles & deployment-ready infra

Role-based access, persistent Docker-backed sessions, and message batching engineered for real clinics.

How it works

From WhatsApp number to trained assistant in minutes.

No plugins, no fragile scripts. Triage AI runs on deployment-ready infrastructure so your clinic can rely on it every hour of every day.

  • Timezone-aware working hours
  • Response delay for natural pacing
  • Message batching to reduce fragmented replies
  • Per-agent model selection
  1. Step 1

    Connect a WhatsApp number

    Scan a QR code from the dashboard. Each agent's session persists across restarts.

  2. Step 2

    Train your assistant

    Set persona, tone, working hours, timezone, and add packages, services, and pricing.

  3. Step 3

    Go live with control

    AI answers patients instantly. Staff can jump in on any chat — the AI steps aside.

Bring Triage AI to your clinic.

We're onboarding a small group of clinics. Get a walkthrough of the dashboard and see Triage AI running on real WhatsApp conversations.